IT Consulting & Business Software from Santa Monica
Tier 4 Support provides reliable, security-focused IT services to businesses across Southern California — and builds the software we run our own business on. We've been keeping our clients running since 2010.
Since 2010Santa Monica, CASenior-level engagement on every project
What We Do
IT Consulting
Hands-on network, security, and software support for small and mid-size businesses — professional offices, medical practices, and growing companies. Senior-level engagement on every project.
IT consulting services →T4GC — Construction Field Reporting
Daily logs, safety surveys, and photo documentation from the field, signed and locked into archived PDFs. Connects to Monday.com. Live for its first customer.
See T4GC →Tier 4 Legal — Practice Management
Time, trust accounting, and billing for small law firms replacing Tussman, TimeSlips, and paper. In build for its first firms.
See Tier 4 Legal →Recommended Gear
Laptops, backup drives, network gear, and office hardware we actually recommend to clients — with links to buy them on Amazon.
See what we recommend →Our Platform
Tier 4 Billing
Self-hosted invoicing and time tracking built for service businesses. It's the platform we run Tier 4 Support on — now opening to outside businesses. Get in touch and we'll set you up.
About
Tier 4 Support is an IT consulting firm founded by Erik Courtney and based in Santa Monica, California. We specialize in serving small and mid-size businesses with hands-on, personalized technology support — and the software products above grew directly out of that work.
Our clients rely on us for everything from day-to-day helpdesk issues to complex network overhauls and compliance projects.
Why Tier 4
In data center design, Tier 4 is the highest level of reliability — fault-tolerant infrastructure with 99.995% uptime. We chose the name because that's the standard we hold ourselves to.
Every business deserves enterprise-grade IT support without the enterprise price tag. We deliver that through direct, senior-level engagement on every project — no ticket queues, no junior techs, no runaround.