IT Consulting & Business Software from Santa Monica
Tier 4 Support provides reliable, security-focused IT services to businesses across Southern California — and builds the software we run our own business on. We've been keeping our clients running since 2010.
Since 2010Santa Monica, CASenior-level engagement on every project
What We Do
IT Consulting
Hands-on network, security, and software support for small and mid-size businesses — professional offices, medical practices, and growing companies. Senior-level engagement on every project.
IT consulting services →T4GC — Construction Field Reporting
Daily logs, safety surveys, checklists, and photos from the field, signed and locked into PDFs, with a reports center for the office. Open for testing by invitation.
See T4GC →Tier 4 Legal — Practice Management
Time, slip approval, trust accounting, and billing for small law firms replacing Tussman, TimeSlips, and paper. Available for testing now: the web app is live for the firms Tier 4 Support sets up.
See Tier 4 Legal →Recommended Gear
Laptops, backup drives, network gear, and office hardware we actually recommend to clients — with links to buy them on Amazon.
See what we recommend →Our Platform
Tier 4 Billing
Invoicing, time tracking, client statements, online payment, and a client portal for service businesses. It's the platform we run Tier 4 Support on. Get in touch if you want it for your business.
About
Tier 4 Support is an IT consulting firm founded by Erik Courtney and based in Santa Monica, California. We specialize in serving small and mid-size businesses with hands-on, personalized technology support — and the software products above grew directly out of that work.
Our clients rely on us for everything from day-to-day helpdesk issues to complex network overhauls and compliance projects.
Why Tier 4
Our name comes from data center design, where Tier 4 is the top tier: infrastructure built so that no single failure takes it down. We took the name from that idea. It is a name, not a certification or an uptime guarantee.
Every business deserves enterprise-grade IT support without the enterprise cost. We deliver that through direct, senior-level engagement on every project — no queues, no junior techs, no runaround.